Refund & Return Policy
At Magical Mushroom Delivery, your satisfaction is our top priority. We strive to ensure that every order is fresh, safe, and as described, allowing you to shop with confidence.
Our Policy Details
We take great pride in offering high-quality magic mushrooms, including various strains for both recreational and therapeutic uses. If your order arrives damaged, incorrect, or doesn’t meet our stated quality standards, you may be eligible for a refund or replacement. To ensure fairness and transparency, all refund requests must follow the guidelines listed below.
Eligibility for Refunds & Returns
- Items that are damaged, defective, or incorrectly delivered.
- Products that arrive in compromised packaging or unsafe condition.
- Orders that do not match the product descriptions displayed on our website.
- Non-perishable items may be returned within 14 days of delivery, provided they remain unopened and unused.
- For perishable mushroom products, we ask customers to contact our support team within 24–48 hours upon delivery with photo or video evidence.
How to Request a Refund
To initiate a return, email us at sales@magicalmushroomdelivery.com with your order number, photos, and a brief explanation of the issue. Our team will review your request and respond within 24 hours.
Please include clear photographs showing any damage or discrepancies, and keep all original packaging until your request has been processed.
Our customer service team will review your request and respond within 24 hours during business days
Need Assistance?
If you have any questions or concerns regarding our refund and return policy, our customer support team is here to assist you. We typically respond to inquiries within 24 hours during business days.
📧 Contact Us: sales@magicalmushroomdelivery.com